Work with the UK Column

Technical Support Analyst

UK Column requires a multi-skilled Technical Support Analyst to design, install and support desktop, server, and video studio infrastructure. This is a technical role and would suit a generalist from either an IT support or AV background.

Occasional evening and weekend work will be required.

The position is available immediately.


  • Investigating and resolving hardware & software faults on a range of IT and AV assets
  • Maintaining video, lighting & audio equipment
  • Planning, setup, operation, and de-rig of AV equipment for all UK Column livestreams and virtual conferences
  • Installing and configuring hardware and software
  • Supporting MacOS, Windows 10 (on the desktop) and Linux (on servers)
  • Responding to technical help requests from colleagues of all levels of seniority and IT proficiency

What you’ll bring

  • Demonstrable experience of working in an IT or AV support environment
  • A keen approach to learning new skills
  • Excellent communication and team-working skills
  • Responsiveness to deal with issues promptly and effectively, the ability to independently manage your time and a flexible attitude towards dealing with issues
  • You will be a proactive problem-solver who can manage multiple priorities to ensure that work is delivered on time to a high standard
  • You will be an engaged team member, but also able to work independently

Exposure to the following is an advantage, but not essential, as full training will be provided:

  • Experience of live video production software such as vMix, Wirecast, NDI Tools, etc.
  • Experience of video conferencing software such as Zoom and Skype
  • Experience with DaVinci Resolve
  • Familiarity with video / audio hosting platforms such as Odysee, Rumble and Soundcloud

If you are interested in this role, please send your CV and cover letter to

Must be able to work from our headquarters in Plymouth.