Work with the UK Column

Technical Support Analyst

UK Column requires a multi-skilled Technical Support Analyst to design, install and support desktop, server, and video studio infrastructure. This is a technical role and would suit a generalist from either an IT support or AV background.

Occasional evening and weekend work will be required.

The position is available immediately.


  • Investigating and resolving hardware & software faults on a range of IT and AV assets
  • Maintaining video, lighting & audio equipment
  • Planning, setup, operation, and de-rig of AV equipment for all UK Column livestreams and virtual conferences
  • Installing and configuring hardware and software
  • Supporting MacOS, Windows 10 (on the desktop) and Linux (on servers)
  • Responding to technical help requests from colleagues of all levels of seniority and IT proficiency

What you’ll bring

  • Demonstrable experience of working in an IT or AV support environment
  • A keen approach to learning new skills
  • Excellent communication and team-working skills
  • Responsiveness to deal with issues promptly and effectively, the ability to independently manage your time and a flexible attitude towards dealing with issues
  • You will be a proactive problem-solver who can manage multiple priorities to ensure that work is delivered on time to a high standard
  • You will be an engaged team member, but also able to work independently

Exposure to the following is an advantage, but not essential, as full training will be provided:

  • Experience of live video production software such as vMix, Wirecast, NDI Tools, etc.
  • Experience of video conferencing software such as Zoom and Skype
  • Experience with DaVinci Resolve
  • Familiarity with video / audio hosting platforms such as Odysee, Rumble and Soundcloud

If you are interested in this role, please send your CV and cover letter to [email protected].

Must be able to work from our headquarters in Plymouth.